Help & Support
Frequently Asked Questions
Find quick answers to common questions regarding delivery, returns, payments, and product care.
🚚 Shipping & Orders
Free Shipping is available on all orders of Rs. 3,000 or above across Pakistan. For orders under Rs. 3,000, a flat shipping fee of Rs. 200 applies.
Orders placed by 12:00 PM (Pakistan Standard Time) are dispatched the same day via registered courier. Orders placed after 12:00 PM or on Sundays/holidays are dispatched on the next working day. Delivery takes 4-5 working days nationwide.
💵 Payments & COD
Yes! Cash on Delivery is available across Pakistan. For high-value orders above Rs. 15,000, advance payment is required, and our team will contact you with details upon order confirmation.
🔄 Returns & Exchanges
You can request a return or exchange within 7 days of delivery, provided the item is unused, unworn, unwashed, and returned with original tags/packaging. Items should be shipped back to our Returns Dept in Faisalabad.