Track Your Shipment
Enter the tracking number from your shipping confirmation to check your PostEx shipment.
Frequently Asked Questions
Where is my order?
Enter the tracking number from your shipping confirmation in the form above to check your PostEx shipment.
When will my order arrive?
Delivery usually takes 4β5 working days, or up to 7 during busy sale periods. See our Shipping & Delivery page for dispatch timings and full delivery details.
How much does shipping cost?
Shipping is free on orders of Rs. 3,000 or more; otherwise, it costs Rs. 200.
My tracking hasnβt updated. What should I do?
Contact us at sales@eleventhstitch.com or 0308 8881854 with your order number so we can help.
Can I return or exchange an item?
You can request a return or exchange within 7 days of delivery, subject to the itemβs condition and our Return & Exchange Policy. Please review that policy for eligibility, costs, and refund deductions.
Why have I been asked to pay in advance?
Orders above Rs. 15,000 require advance payment. Our team will contact you with payment instructions after confirmation.